THE GYM POD
FREQUENTLY ASKED QUESTIONS
The Gym Pod provides you with fully private, state-of-the-art gym facilities to help you meet (and eventually exceed) your fitness goals. Choose from over 50 locations in Singapore and United States. Feel safe and confident working out at The Gym Pod.
First, head over to the Apple App Store or Google Play Store and download #TheGymPod App.
Once you’ve downloaded the App, register for an account and you’ll be able to see the various Pods available in your country. Use the “Book Now” button to access the calendar and book your desired time slots.
At the time of your booking, simply head to the respective pod, and use the “Open Door” button on the Home page of the App to enter the Pod.
All Pods are outfitted with commercial-grade equipment. As each Pod is unique, check The Gym Pod App for the list of equipment each Pod offers.
Follow these steps.
- Show up to your Gym Pod on time (we recommend arriving 5-10 minutes early!).
- Open up The Gym Pod App.
- Tap on OPEN DOOR on the home screen.
- Enjoy!
You will not be able to cancel your bookings but you can easily reschedule it (minimum 2 hours before your session starts) to a later date via our mobile app.
Want more flexibility for rescheduling your sessions? Check out our Monthly Plans!
Yes!
New customers booking for the first time can use code HKFIT100 to get your first hour free!
The Weekly Subscription Plan offers you the ultimate freedom to enjoy The Gym Pod! With this plan, you gain unlimited access and can hit your fitness targets without the long-term commitment often required at other gyms. Plus, instead of paying for every visit, this weekly fee covers it all – imagine the savings!
But that’s not all; this plan also allows you to book your daily sessions up to 15 days in advance, giving you the edge in planning your workouts the way you want.
每週訂閱計劃為你提供終極自由地享受 The Gym Pod !通過這個計劃,你可以無限次使用,並且不像其他健身房常見的那樣,我們無需長期承諾的情況下達到你的健身目標。另外,每週費用涵蓋了所有費用,對比每次付費—想像一下這樣可節省更多
但這還不是全部: 這個計劃還允許你提前 15 天預訂每日課程,讓您可以按照自己的方式計劃鍛煉。
Please use the ‘Report & Feedback’ function in the mobile app to inform us about it and we will attend to it as soon as possible.
If the previous user hasn’t exit the Pod after your session has started, kindly knock on the door or open the door via the App and request for them to leave immediately.
In any case, the user refuses to leave, kindly use the ‘Report & Feedback’ function in the mobile app to inform us. Necessary actions will be taken.
All transactions to top up your wallet are non-refundable. However, your credits will never expire!